What our clients think…
Real words from landlords and tenants across Hackney and North London who trust New Space with their homes and investments.
After a good friend of ours who lived in the area recommended them to us in 2015, New Space managed to rent out my London Fields property in the space of a week. The service, efficiency and conduct of the team were first class, not to mention the very competitive fee structure (which all landlords appreciate!). Fast forward 5 years and our opinion of New Space hasn’t changed. Richard in Lettings and Kim in Property Management have been amazing and I honestly consider them as friends. When things run smoothly, Kim’s team contact me only when required. But when issues occur, they are not afraid to dig in deep and will go the extra mile to resolve any issues and ensure the best outcome for those involved. We feel like our property is in the right hands and being truly cared for. Thank you New Space.
Amir
Landlord · London Fields
New Space have managed two properties in East London for me over the last six years. As a mortgage broker as well as a landlord, I’m well attuned to levels of service in the property market and I can say with confidence that Richard and the New Space team go above and beyond for me. They look after every aspect of my properties, from marketing to finding tenants, managing the tenancy and making sure the flats are in good condition. What’s different about New Space is the personal level of service they provide. I know that my property manager is always just one phone call away, and that he’ll take care of finding the right people in the team to take care of whatever needs doing.
Sarah
Landlord & Mortgage Broker · East London
Excellent value
As New Space client, you’ll experience the same service levels offered by big players, but at much lower cost. This means high-quality marketing, a polished and streamlined process for finding tenants, and support from an experienced and dependable property management team.
Reliable management
Our property management service is the best in the area. Your tenants will have great online systems for reporting tasks and paying rent, and you’ll have access to trusted local tradesmen who charge reasonable rates. Our rent accounting is on the money and our arrears rate is close to zero.
Lettings specialist
Residential management and lettings are our core business. So we focus all our effort on doing them well. We’ve been in the market for nearly 10 years. Today, we’re relied on by both private and commercial landlords, who value our experience and reliability.
Personalised service
Deal with real people rather than a corporate machine. Richard, our branch manager, will meet with you to provide a valuation, then stay involved throughout the letting. All of our lettings negotiators are invested in our ethos of personal service: it’s why we’ve mostly grown through word of mouth.